I rarely leave reviews but today’s experience left me no choice. I’ve had inexplicable eye pressure changes since spring of last year but decided to switch from Boozman-Hof to Vold Vision due the great experience I had with Dr. McFarland and Dr. Tanaka. Dr. Tanaka instructed me to come into clinic for eye pressure checks anytime I felt a pain (in the hopes of catching when my eye pressure is high since it’s spiked before) and told the front desk the same instructions with no need of appointment. However, today, I could clearly hear a lady complaining about me since this was my second time for a check and was very rude during the exam. Very disappointed. And I was the only person there so it wasn’t like they were busy. Edit: thank you, Jessica, for taking the time to reach out and apologize on behalf of the person in question. Glad that it’s been addressed and I really appreciate you listening to my concerns. More
I rarely leave reviews but today’s experience left me no choice. I’ve had inexplicable eye pressure changes since spring of last year but decided to switch from Boozman-Hof to Vold Vision due the great experience I had with Dr. McFarland and Dr. Tanaka. Dr. Tanaka instructed me to come into clinic for eye pressure checks anytime I felt a pain (in the hopes of catching when my eye pressure is high since it’s spiked before) and told the front desk the same instructions with no need of appointment. However, today, I could clearly hear a lady complaining about me since this was my second time for a check and was very rude during the exam. Very disappointed. And I was the only person there so it wasn’t like they were busy. Edit: thank you, Jessica, for taking the time to reach out and apologize on behalf of the person in question. Glad that it’s been addressed and I really appreciate you listening to my concerns. More
I rarely leave reviews but today’s experience left me no choice. I’ve had inexplicable eye pressure changes since spring of last year but decided to switch from Boozman-Hof to Vold Vision due the great experience I had with Dr. McFarland and Dr. Tanaka. Dr. Tanaka instructed me to come into clinic for eye pressure checks anytime I felt a pain (in the hopes of catching when my eye pressure is high since it’s spiked before) and told the front desk the same instructions with no need of appointment. However, today, I could clearly hear a lady complaining about me since this was my second time for a check and was very rude during the exam. Very disappointed. And I was the only person there so it wasn’t like they were busy.Edit: thank you, Jessica, for taking the time to reach out and apologize on behalf of the person in question. Glad that it’s been addressed and I really appreciate you listening to my concerns. More
I had glaucoma surgery by Dr Vold through a research study and Dr McFarland, Ken and William are all wonderful. The entire experience was excellent. From the front desk to the clinical staff and surgical team. Everyone was so great and friendly. I cannot say enough about the techs. They all work so hard and do such a great job! Karen, Presley, Nikki and Sidney are the best! Deanne and Grant are wonderful surgical coordinators. They did a fast and effective job at getting my surgeries scheduled without incident! Rick in optical was very helpful when I needed sunglasses after my second surgery and made sure I got exactly what I needed. I would highly recommend Vold Vision to anyone! More