I had the SMILE procedure on Thursday. I have worn glasses since middle school. Now I can see clearly. Vold Vision staff walked me through every step. The day of my procedure there was a bit of a longer wait due to some emergency surgeries. But overall a good experience. Highly recommend. They had entered my address wrong. But John quickly fixed it. I have been iffy about Lasik for years. But glad I finally did it. More
Vold Vision is currently the office of 4 doctors and several optometrists. I was able to see all the MDs and one optometrist. The Medical Staff excels and I would gladly recommend them to anyone. They are caring and knowledgeable professionals. They have a full array of testing equipment and in house surgicalsuite. I had 3 very successful surgeries. The office space is beautiful, comfortable and offers extra amenities like a work area, two separate tv areas, magazines that are both interesting and educational. All of my Medicare and Blue Cross claims were promptly paid so I surmise the billing department knows what they are doing. They offer you 5 ways to evaluate the service so I am going to hope that means they take the evaluations seriously. I had a different clerical staff error on each of my visits but nothing that endangered my treatment, just minor to major inconveniences. I am detailing them on the private evaluation and hope you as a future patron will not encounter them as a little more training should handle it. More
It took a few trips to figure out what is going on with my eye after Lasiks, but Dr. McFarland never gave up. I have been in that office probably 20 times since May 2018. The staff is Out Of This World!! I do not know what Dr. Vold does, but I would love to find out how he keeps so many happy and efficient. Special shout-out to Nicole, she makes me laugh and feel special every time!! More
It took a few trips to figure out what is going on with my eye after Lasiks, but Dr. McFarland never gave up.I have been in that office probably 20 times since May 2018. The staff is Out Of This World!! I do not know what Dr. Vold does, but I would love to find out how he keeps so many happy and efficient. Special shout-out to Nicole, she makes me laugh and feel special every time!! More