Awesome experience at vold vision of Fayetteville. I drove 2 1/2 hours to go here for lasik smile, I would recommend everyone to do so also. I have read the bad reviews about wait times, but let’s be real if you want quality/great service at times you will have to sacrifice time because they are busy! I would rather wait a long time to see one of their doctors than go anywhere else. Great job, great customer service! Awesome experience! Can’t thank them enough! More
I think the words to best describe my experience at Vold are that they’re VERY PASSIONATE about what they do and strive to make the experience as "personal" as they can. After a perplexed start to my LASIK experience, Vold went above and beyond to make sure I was comfortable and at ease with the procedure... start to finish!!! The level of attention I received throughout the process was such a blessing since I was already apprehensive!! Christine pretty much held my hand and walked me through it like a kid getting on a rollercoaster for the first time while my wife just laughed at me for being a big baby!! Thank You Vold, you’ve changed my life. God bless your business! Your customer service is superior!!! More
From the consultation, preop to the procedure, the care given by Vold Vision staff was 5 stars . I’ve wanted to get this done for a long time - even hoping for cataracts so my insurance would cover! At 50 years old, I’m too young to wait for cataracts and too active to be tied to contacts and glasses! The afternoon of my procedure I was able to see my phone texts, the tv without glasses ... beyond excited !!!! I wish I could remember everyone’s name because EVERYONE was excellent , but here are the names I could recall: Dr Vold, Dr McFarland and his tech, Jennifer, John, Abra, and Karen. I highly recommend Vold Vision! More
Hi all! I am a former employee and I had the SMILE procedure performed last week. Let me tell you people that I couldn’t see the hand in front of my face without my glasses before and after the procedure my vision is better than 20/20. I just want to take the to thank the entire team for the care and assistance that was shown through out the entire process. If you want to get out of your contacts or glasses with LASIK/LASEK/SMILE then Vold Vision is definitely the way to go!!! 10 Stars!!!! More
While it’s never fun to have a procedure done Vold did a great job for my wife...She just had a PRK procedure done today Jon and Christine were awesome and helped put her mind at easy. She initially thought she would have the "SMILE" procedure, however because of some eye issues she was not a candidate for that and had to choose PRK and was understandably very nervous about this and the recovery time. Staff was awesome, building was clean, observing social distancing and mask because of COVID. Now we move to the recovery phase but so far the first two phases have been great and highly recommended! More
Vold Vision deserves 5 stars for the following; Patient care is consistently above average. The doctors are prompt, courteous, and speak with me each and every time as a partner in determining the best medical options for myself. I never feel rushed. I feel safe and above all I feel informed. The staff is always pleasant and greets me with a smile. Their waiting room is extremely well appointed. Coffee, tea, water, plug ins for electronics, and tv. Not that I ever get to use these because they are always on time to take me back to see the doctor! The bathrooms, waiting areas and exams rooms are spotless. I am a fan of Vold Vision and I think you will be too! More
Vold Vision deserves 5 stars for the following;Patient care is consistently above average. The doctors are prompt, courteous, and speak with me each and every time as a partner in determining the best medical options for myself.I never feel rushed. I feel safe and above all I feel informed.The staff is always pleasant and greets me with a smile.Their waiting room is extremely well appointed. Coffee, tea, water, plug ins for electronics, and tv. Not that I ever get to use these because they are always on time to take me back to see the doctor!The bathrooms, waiting areas and exams rooms are spotless. I am a fan of Vold Vision and I think you will be too! More
Recently changed eye doctors, the staff is incredibly friendly and efficient. I saw Dr. Hendricks, she was very confident in her skills, extremely personable, very receptive to what I had to say, easy to talk to, and that made me feel very comfortable with the service I was getting. It was quick and effortless. I have nothing but positive things to say about her and Vold as a whole. I highly recommend going to Vold Vision if you are looking for somewhere to take care of you! More
I received the SMILE flapless corrective laser surgery and have been mind-boggled that this is not the STANDARD for people with poor eyesight. I am BLOWN away with the results! After wearing glasses and contacts all my life and being sporty and working outdoors, I no longer worry about broken, sweaty or muddy glasses! no more dry contacts being fuzzy and uncomfortable! Dr. Vold and his staff performed the surgery in under 15 minutes. Dr. Hendricks and Dr. McFarland were excellent during the healing and post-OP visits always doing what was best for the patient! The tech John brightened my visits and the Vold Vision media wonderwoman, Christine, was the one who got me interested and aware of this as an option from the burden of corrective lenses! I FULLY recommend this surgery, the numerous facilities, and the highly attentive/intellectual team assembled by Dr. Vold. More
I cannot even begin to tell you how amazing my experience was at Vold Vision! Christine took amazing care of me from the start and it just got better from there! Everything was explained very clearly so I knew exactly what to expect. My surgery was easy-- fast and 100% painless. I could tell walking to the car that my vision was already improved. I've worn glasses/contacts for 25+ years and to be able to wake up and immediately be able to see is life-changing! Follow up has been great and I am thrilled to be able to say that my vision has continued to sharpen even more over the last several months! I wish I had done this a LONG time ago! More
My experience at VOLD VISION was great! No one wants to hear they have Glaucoma, but Dr. Vold was confident he could improve my condition 100%! I received the best of care and attention from his entire staff at both locations, the procedure went so quick I was amazed! I was in and out what seemed like 10-15 minutes! This is the place to come for the best of care and the best possible results! I am glad I didn't wait any longer to take care of my condition~I can assure you Dr. Vold and his staff will give you the best of care! Linda C. More
Dr. Vold and his team changed my life forever. As a professional baseball player and former Arkansas Razorback, my vision is a huge determining factor of mine and my team's success. After playing in the college World Series and preparing for my first full season of pro-ball, I decided I wanted to take my skills to the next level and get LASIK and stop changing my contacts 3-4 times a gameday. After a lot of research, I chose Vold Vision after being educating on their incredibly advanced technology. Throughout my entire journey to staff was professional, welcoming, and supportive. If I woke up tomorrow having to wear glasses and contacts again, I would without a doubt be right back at Vold Vision for LASIK. More
I just got a "Smile" procedure done here which is a variation of lasik. I had absolutely terrible vision with -8.0 contacts and glasses as thick as a mixing bowl. The consultation and pre- op went fairly fast and the staff was always super nice and helpful. On procedure day they walked me through everything that would happen, and the people talking to you have actually had lasik done so their not blowing smoke. Dr. Vold is very encouraging during surgery and Dr. Cox as well as Dr. McFarland were very clear and thorough with the examinations of my eyes pre and post surgery. Great staff. Would highly recommend. More
I just got a "Smile" procedure done here which is a variation of lasik. I had absolutely terrible vision with -8.0 contacts and glasses as thick as a mixing bowl. The consultation and pre- op went fairly fast and the staff was always super nice and helpful. On procedure day they walked me through everything that would happen, and the people talking to you have actually had lasik done so their not blowing smoke. Dr. Vold is very encouraging during surgery and Dr. Cox as well as Dr. McFarland were very clear and thorough with the examinations of my eyes pre and post surgery. Great staff. Would highly recommend. More
I had an excellent experience with this facility! My vision is 20/20 but still fuzzy in my left eye which I have a stigmatism in that eye anyways. I have anxiety attacks and they worked with me even when I was freaking out a bit before the surgery. My advice about the tear eye drops though is get small amounts until you find the one for you. I use the great value because it actually helps keep my eyes hydrated. I tried the refresh and it dry's my eyes out bad!!! So try a few before just sticking to one :). And today is just the second day past my surgery so fingers crossed my eyes just keep getting better and that fuzziness in my left eye will go away :)! More
This office is fantastic. Both myself and my husband had LASIK done the same day; and not one moment went by when we didn't feel that they took a personal interest in helping us see better. Specifically, Dr Vold, Dr McFarland, Nicole, and Christine. From our first contact, Christine was forthcoming with information yet not pushy or demanding (as we've seen from other offices). She freely shared her personal experience during the after hours event and I admire that. We did not have a lot of interaction with Dr Vold; however, we know our sight is a direct reflection of his skill and passion to help others. Dr McFarland was very friendly and patient with our questions and always informative, going above and beyond with his answers insuring we understood. Clearly an expert in his field and I'm thankful he was a part of our care. Nicole was my life saver. She was beyond caring and made us feel completely welcome, as if we were old friends. She was one who held my hand during the experience and talked me through my overwhelming anxiety. I will always be grateful for having been in her care. I've always heard: "The brightest stars are those that shine for the benefit of others." I believe each of them shine in their own way. The team at Vold Vision has given us a gift that we can never repay. Thank you, from the bottom of our hearts. More
This office is fantastic. Both myself and my husband had LASIK done the same day; and not one moment went by when we didn’t feel that they took a personal interest in helping us see better. Specifically, Dr Vold, Dr McFarland, Nicole, and Christine. From our first contact, Christine was forthcoming with information yet not pushy or demanding (as we’ve seen from other offices). She freely shared her personal experience during the after hours event and I admire that. We did not have a lot of interaction with Dr Vold; however, we know our sight is a direct reflection of his skill and passion to help others. Dr McFarland was very friendly and patient with our questions and always informative, going above and beyond with his answers insuring we understood. Clearly an expert in his field and I’m thankful he was a part of our care. Nicole was my life saver. She was beyond caring and made us feel completely welcome, as if we were old friends. She was one who held my hand during the experience and talked me through my overwhelming anxiety. I will always be grateful for having been in her care. I’ve always heard: "The brightest stars are those that shine for the benefit of others." I believe each of them shine in their own way. The team at Vold Vision has given us a gift that we can never repay. Thank you, from the bottom of our hearts. More
I had a LASIK procedure at Vold Vision in February of 2016. The surgery went smoothly and painlessly. The staff members were pleasant and helpful. I had 20/20 vision the day after the surgery. Being able to see is an amazing thing, and I highly recommend Vold Vision! More
It is true about the wait in the lobby for your appt. It does seem excessive, however, well educated and innovative medical care in Northwest AR is so behind the times that an award winning multi state educated Dr. Like Dr. Steven Vold seems a blessing for me and I am certain for others. I would like to see a little more attention to the details of explaining the procedures step by step along with costs. There are those whom apparently are there to do that, yet they don't appear to be able to address as much knowledge about procedure and costs as might be requested. As soon as I am able to obtain the costs for my recommended procedures, I will pursue this avenue of wellness. Welcome and thank you for coming to NW Arkansas Dr. Vold! More
It is true about the wait in the lobby for your appt. It does seem excessive, however, well educated and innovative medical care in Northwest AR is so behind the times that an award winning multi state educated Dr. Like Dr. Steven Vold seems a blessing for me and I am certain for others. I would like to see a little more attention to the details of explaining the procedures step by step along with costs. There are those whom apparently are there to do that, yet they don’t appear to be able to address as much knowledge about procedure and costs as might be requested. As soon as I am able to obtain the costs for my recommended procedures, I will pursue this avenue of wellness. Welcome and thank you for coming to NW Arkansas Dr. Vold! More
Vold Vision A++! I have been a patient at Vold Vision for one year. I was first introduced to Vold Vision when I suffered a severely scratched eye. Dr. McFarland diagnosed the injury immediately and I was fully healed in a couple days. About 8 months later, I decided to have LASEK done. I knew immediately the doctor I planned to use, Vold Vision. I had total faith in their ability, service and dedication to my procedure. The doctor and staff were 100% accurate on explaining the operation, what to expect and the healing process. All I did was follow their guidance, which was simple, take vitamins and follow the eye drops schedule. I am seeing 20/15 and my eyes continue to get better each day. If you are considering LASEK, I highly recommend attending the after hours event, you get to watch a live procedure and talk to Dr. Vold about the LASEK proedure. So, if you want to get rid of glasses and contacts, call Vold Vision! I could not be happier! I am amazed at the outcome! More